Last Updated: June 22, 2026
Once an order has been placed and delivered, no refunds will be issued. This applies to all circumstances, including but not limited to:
We do not offer product exchanges. Our product line consists of a single item (MUSHY 5G Bar), and all bars are crafted to the same specification.
Results are NOT guaranteed and may vary for numerous reasons, including individual body chemistry, tolerance levels, and environmental factors. This variability does not constitute grounds for a refund.
If you wish to cancel an order, you must contact us immediately after placing it. Cancellation may be possible if:
Once a driver has been dispatched for your delivery, cancellation is no longer possible. The order will proceed and payment will be collected upon arrival.
If you refuse delivery or are unavailable at the provided address after a driver has arrived, you may be subject to a delivery fee on future orders and may be restricted from placing orders in the future.
In the rare event that your order arrives visibly damaged or incorrect, please contact us immediately at (213) 204-6232. We will assess the situation on a case-by-case basis and determine the appropriate resolution.
To request a cancellation, contact us immediately by phone at (213) 204-6232. Text messages may not be processed quickly enough for time-sensitive cancellations.
For any questions regarding this policy, please reach out during our operating hours: